RSS Feed
Knowledgebase : General FAQ
Please try to contact your local sales office first. Most questions can be cleared that way. If our colleagues do not know any further they will contact us.   We would prefer that you create a ticket, so the question is documented for future r...
No, we do not offer CSV files, but you can apply to get access to our XML-2 solution. This would enable you to download the properties and create your own database.
The default cookie lifetime for the standard partner solution and text/banner links are 12 hours. If you have questions related to the terms and conditions of your agreement, please contact your local sales office.
Contact your local NOVASOL sales office: GERMANY Mr. Kai-Uwe Finger (+49) 40 23 88 59 82 novasol@novasol.de [1] HOLLAND Mr. Frans Schoon (+31) 13 46 77 730 novasol@novasol.nl [2] DENMARK Mr. Niels Svendsen (+45) 86 17 61 22 dansommer@dansommer.dk [3...
TECHNICAL SUPPORT: You are already in our first level support base [http://support.novasol.com [1]] Please use this tool every time you have a question or need help. (Please open one ticket per issue and state your domain and agency number) Sales...
The 91 days rule applies to Denmark only and concerns overnight stays in the winter months. The rule is uphold by national legislation and cannot be disregarded.   Please note: XML partners should make efforts to conduct an extra house search prio...
Some partners/agencies might have noticed that the country letter in front of the postal code, in some cases was wrong. The mistake has been corrected, but old bookings will still have the wrong letter. The fix is only applied to future bookings. Pr...