Knowledgebase
Not able to download the batch
Posted by Axel Girgensohn on 21 February 2013 07:37 AM

Problem:

We are not able to download the batch, when we use the GET method with our batch id, we get a blank page.

Solution:

Hopefully you don't get a blank page...? Did you try using cURL or wget from the command line? For instance using cURL:
curl -H key:INSERT_YOUR_KEY_HERE "https://safe.novasol.com/api/batches/BATCH_ID"

If that still fails in the sense that you get absolutely no response please run it with the debug flag -vvv:
curl -vvv -H key:INSERT_YOUR_KEY_HERE "https://safe.novasol.com/api/batches/BATCH_ID"

... and post both the request and reply with all headers in a ticket.

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